The game keeps freezing after I launch and watch/skip the opening cutscene, why is this happening?

The game keeps freezing after I launch and watch/skip the opening cutscene, why is this happening?

This likely means your account has remained inactive for an extended period of time and which can result in data corruption issues as the game continues to evolve over time. To resolve simply submit a ticket via Zoho, sharing your Steam ID or Epic ID and a description of your issue.

To get your Steam ID or Epic ID, simply click on your profile name in the top right hand corner within the Steam/Epic software app, then navigate to Account Details/ Account respectively (selecting this option on Epic will open up a webpage with your account details).
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