I accidentally bought the wrong In Game Purchase, how can I get help?

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• Does the game have In App Purchases?

  Yes currently in PHAGEBORN you are able to purchase Fatestones, the premium currency in the game used to buy items in the Merchant Shop. A “+” symbol can be seen alongside your Fatestone balance in the top right corner of the screen while you are on ...

• I bought something but the item was not unlocked for me, what do I do?

  Please get in touch a submitting a ticket or contact us via any channel (Facebook, Twitter, Instagram, Discord) with your in-game username and player ID (found by tapping on your Profile icon).

• What are the currencies in game?

  There are different currencies used to unlock content in the game: Progress points (PP): Used to unlock the cards in the Seal Tree Avatar Souls (cyan orb): Currency used to unlock Avatars Phagetokens(black/gold circle): Currency used in the Event ...

• The game keeps freezing after I launch and watch/skip the opening cutscene, why is this happening?

  This likely means your account has remained inactive for an extended period of time and which can result in data corruption issues as the game continues to evolve over time. To resolve simply submit a ticket via Zoho, sharing your Steam ID or Epic ID ...

• Is the game free to play?

  Yes the game is currently free to play on Steam and Epic for free. Early adopters who supported the previously paid version will receive perks for supporting the game. There will be in-game purchases available, cosmetic mostly, and they are not ...